In MicroStrategy Web 10.x, users may get an error message while creating or editing email subscriptions. This document explains a possible cause of this issue and how it can be resolved.
This is a known issue in MicroStrategy 10.x. The issue occurs because there are contacts referencing users who have been deleted from the metadata. When a user presses the To button, an Access Control List (ACL) check is run to get the possible contacts. Contacts inherit their ACL from the user they are linked to, so since the user associated with the contact has been deleted, the ACL check fails
Deleting the invalid contacts will resolve the issue. If assistance is needed in identifying the invalid contacts, please contact MicroStrategy Technical Support.
This is a known issue in MicroStrategy 10.x. The issue occurs because there are contacts referencing users who have been deleted from the metadata. When a user presses the To button, an Access Control List (ACL) check is run to get the possible contacts. Contacts inherit their ACL from the user they are linked to, so since the user associated with the contact has been deleted, the ACL check fails
Deleting the invalid contacts will resolve the issue. If assistance is needed in identifying the invalid contacts, please contact MicroStrategy Technical Support.
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